Question 1

What is KYC verification and why is it required?

Accepted Answer

KYC (Know Your Customer) verification is a regulatory process that requires businesses to confirm the identity of their customers before providing services. It is required under UK Anti-Money Laundering regulations and FCA rules to prevent financial crime, fraud, and identity theft. TrustVerify automates this process using document scanning, biometric liveness checks, and global watchlist screening.

Question 2

How quickly does TrustVerify complete KYC verification?

Accepted Answer

TrustVerify completes KYC checks in under 10 seconds for the majority of users. Our AI-powered document verification and biometric liveness detection run in parallel, delivering a real-time decision without requiring manual review in most cases.

Question 3

Which identity documents does TrustVerify accept for KYC?

Accepted Answer

TrustVerify accepts over 12,000 document types from 195+ countries, including passports, national identity cards, UK driving licences, residence permits, and more. Our OCR and AI document analysis works across all major document formats.

Question 4

Is TrustVerify's KYC solution compliant with UK FCA regulations?

Accepted Answer

Yes. TrustVerify is designed to meet FCA requirements under the Money Laundering Regulations 2017 (MLR 2017) and subsequent amendments. Our KYC solution supports electronic identity verification (eIDV) in accordance with the Joint Money Laundering Steering Group (JMLSG) guidance, providing a full audit trail for compliance purposes.

Question 5

Does TrustVerify support biometric liveness detection?

Accepted Answer

Yes. TrustVerify includes passive and active liveness detection to prevent spoofing attacks using printed photos, replay videos and masks. Our presentation-attack detection (PAD) is designed in line with ISO/IEC 30107-3 principles.

Know Your Customer Verification

Complete KYC Verification Suite

Document Verification

Passport Verification

Driver's License

National ID Cards

Proof of Address

Fraud Detection

Data Extraction

Easy Integration

Quick Setup

Enterprise Security

Real-Time Analytics

Ready to Streamline Your KYC Process?