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TrustVerify logoTrustVerify

Identity and business verification for UK marketplaces. ID document and selfie checks, UK company and director checks, and a recorded decision on every check.

020 4542 7323

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  • Identity (IDV/KYC)
  • Business (KYB)
  • Bot detection
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  • Seller verification (KYS)
  • UK registry checks
  • Ongoing monitoring
  • Review queue & trust score
  • Fraud checks
  • IP geolocation
  • Email validation
  • Escrow (secure transactions)

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© 2026 Magnificentech Solutions Ltd (Company No. 16321180), trading as TrustVerify. Registered in England & Wales. All rights reserved. · trustverify.co.uk

TrustVerify, Willow Farm, Choppington, Northumberland NE62 5EU · 020 4542 7323

Platform

KYB review queue, trust score and escalation

Checks are only useful if they lead to a clear decision. Business checks that need a person go to the admin KYB review queue, a trust score helps your team prioritise, harder cases can be escalated, and every decision is recorded.

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KYB review queue

Business submissions that need a person go to a queue. Reviewers see the Companies House, PSC/UBO and screening results and the reason a case was flagged.

Trust score

A score that sums up a user's check results, so reviewers can see where to look first.

Escalation

Reviewers can escalate a case that needs a second look instead of deciding it on the spot.

Decision record

Each approval, refusal and escalation is recorded with the reason, which helps when you need to show your process.

Frequently asked questions

What goes into the KYB review queue?

Business checks that need a person to look at them before a decision.

What is the trust score?

A summary of a user's check results to help prioritise reviews.

Can a case be escalated?

Yes. A reviewer can escalate a case for a second look.

Are decisions recorded?

Yes, each decision and its reason.

Related

KYC software UKHow to choose KYC softwareKYBUK registry checksAML screeningSeller verificationFraud checks