KYC Software UK: Know Your Customer Checks

Yes. ID document checks with MRZ reading and a selfie matched to the document photo run through the REST API, with webhooks for results. See the API reference, or read our guide on how to choose KYC software.

TrustVerify's KYC software checks an individual seller's identity document, such as a passport, national ID card, driving licence or residence permit, and compares a selfie with the photo on it. Each check returns approve, review, step-up or block, with an evidence reference, so your UK marketplace has a recorded decision for every seller it lets through.

KYC (Know Your Customer) means confirming that a person is who they say they are before you do business with them. UK marketplaces use it at seller sign-up to keep fake and impersonated accounts off the platform, and to keep evidence of the checks they ran. TrustVerify provides the identity checks and keeps a recorded decision for each one.

Start with what your sellers are: individuals, UK companies, or both. Look for ID document and selfie checks, Companies House checks for business sellers, sanctions screening, and a clear decision record you can show later. Then check how it fits your sign-up flow, whether you can test it in a sandbox first, and how manual reviews are handled.

Yes. The selfie is compared with the photo on the identity document, and a liveness check is included: the person turns their head on camera during capture. The result feeds the same approve, review, step-up or block decision as the rest of the check, so liveness is part of one recorded outcome for each seller.

UK passports, UK photocard driving licences and biometric residence permits (BRPs), as well as passports and national ID cards from other countries. Many BRPs have been replaced by eVisas, so a customer without one can use their passport. See which documents a marketplace can accept.

Two come up most often. UK GDPR applies to the personal data in every check, and a selfie matched to an ID photo is biometric special category data. The Money Laundering Regulations 2017 require businesses in scope to identify and verify customers and keep records. This is a general summary, not legal advice; your obligations stay with your business.

Yes. As part of an individual check, TrustVerify reads proof-of-address documents such as utility bills and bank statements. This sits alongside the ID document and selfie check, so a UK marketplace can confirm both who a seller is and where they say they live, with the outcome kept in the same recorded decision.

Selfie checks use a GDPR Article 9 explicit consent step built into the hosted capture flow, because face matching uses biometric data. TrustVerify is registered with the ICO (ZB962144) under UK GDPR. The ICO guidance on biometric data explains what marketplaces should consider before collecting it.

Yes. Every check produces a recorded decision with an evidence reference, and a PDF report is available for each one. Trust and safety or compliance teams can keep the report with their own seller records and use it to explain later why a seller was approved, sent to review, asked to step up or blocked.

You do. TrustVerify is a technology provider and is not authorised or regulated by the Financial Conduct Authority. Your regulatory obligations stay with your business; TrustVerify's checks and records help you evidence what you did. Every check is recorded, so you can keep the decision and its evidence reference with your own records.